When your purchase is digital, like a song, movie, or app purchased from the iTunes or App Store, how you get a refund is less clear. If you don't see the email, look in your junk-mail folder. Step 2: Within the email tap on Report a Problem. I switched to a different company, TaxAct, to complete my 2016 taxes. Apple should let you know—hopefully pretty quickly—the status of your refund. Just one problem: There's no obvious way to request that refund -- until you know where to look. Please remember that you are not entitled to a refund under the iTunes Store Sales policy so if they deny your request for a refund, move on! Share on Facebook Tweet this Share There are many reasons why you might want a refund for something you purchased from the Apple App Store or iTunes.
In case you have a good reason, though, Apple will be more than happy to help you out. Click on the App Site button to open the developer's support page. You should hear back from Apple within a few days to a week with whether your request for a refund is approved. Apple has a specific list of reasons why you may want to refund a purchase. Data Storage For convenience, the data you enter is stored on the device. Have you ever had issues getting a refund from the Apple app store or iTunes? So: how do you get a refund from the App Store or iTunes? The store has the responsibility to ensure that item is fit for purpose and will fulfill the use for which it was intended. In situations like these, frustrated consumers can ask for their money back — but how is this done? Find the order number for the unauthorized purchase and enter it in the relevant field.
If not, select Sign In and enter your password. In this post, let's see how to get refund from App Store. Join the millions who file taxes with the TurboTax mobile app — free to file for simple tax returns. If you have multiple unauthorized in-app purchases, you might need to complete more than one of these requests. Refunds aren't guaranteed from Apple.
Unless you remember the date, there's no way to tell which receipt is which unless you tap it to open it, so you might end up tapping a lot. Apple allows you to request a refund for purchases you've made in the last 90 days. The reason I was researching an iTunes refund is because of the movie Trolls. Since there are so many ingenious apps coming out on App Store or Google Play every day, some would catch our attention and arouse our desire to squander money. Visit iTunes Store Support to find out which contact methods are available for immediate assistance. Visit the official problem reporting form Apple provides at and enter your login data. We also fixed a few bugs and polished a few areas.
Next, you have to click on the arrow next to the purchase batch, which includes the purchase for which you want the refund. Feedback If you have ideas for improvements, please let us know. Previously, developers could completely remove their app from the App Store for whatever reason, while still making it available for download to anyone who had already bought it — via the Purchased tab on the App Store app on their iPhone or iPad. You can ask Apple for a refund. Step 2: Turn on Enable Restrictions. These are just some of the legitimate reasons why people may want to return their iTunes store purchases and request refunds from Apple. With TurboTax Live, all advice or reviews from our tax experts are guaranteed, for 100% confidence.
You may be redirected back to the app or game so you can redownload it if it didn't appear on your device. Our Mission: To make filing your taxes fast and simple so you can get back to life. Sliders are provided for the most likely range of input. Thank You Thank you for submitting your iTunes question to Apple. TurboTax specialists are available to provide general customer help and support using the TurboTax product, not tax advice. This article also appears in Spanish.
You should then be able to sort through those to find the ones you want. It might be more annoying for you, but it could also save you some hassle down the line. Of course you can also hide your App Store purchase history with an easy trick. In that drop-down menu, you can select from a number of types of problems you could have with an iTunes purchase. This is then vetted by a team at Apple, who may contact you for more information before making a decision. Had the item longer than 14 days? Apple will consider a refund for any item bought within 90 days of purchase. Step 5: Click on Report a Problem.
From talking with other individuals and research, it sounded like this happened to TurboTax users. In this article, we explain how to apply for a refund from the App Store, and the rules governing this procedure. You have to sit around and wait for them to call you back and sometimes they do not call back. How to get an iPhone app refund All you need to get a refund for an app is already in your hand, or within your close vicinity, while reading this article. Also see our article Despite being digital, apps, eBooks, music, movies or games are still classed as an item and have many of the same legal rights as physical goods. This release also includes a few bug fixes, and design polish. In some cases, Apple may issue refunds for app purchases immediately without involving the support team.