Should you be looking for new Nikes, some running accessories or anything else that takes your fancy, this is sure to keep your bank balance entertained! Nowhere in my emails does it mention there being multiple packages. The customer service was bewildering to say the least. Then to add insult to injury, the customer service number is chargeable and the bloody awful experience cost me £35 with my network provider!!!! You should have returned it to them and written that you require the right size, they would have sent you another free delivery - it does say on delivery note. I have lost the £20 delivery prices and now have a very upset little girl on her birthday. You bought them online without trying them.
We often list sponsored business-rate numbers to help fund our research, alongside all the freephone and mobile-friendly numbers we can find in case you wish to save money. Independent reports you can take to court! Click on the Continue tab and locate the promo code and savings box above the order total. Its not their fault they sent you what you asked for. Or do you want to begin a new fitness regime? There website states Q I Have Received The Wrong Item s? Sports Direct has the products and services you need. I was gobsmacked that a company like this would even try to pass this rubbish off. A Please return the product to. I bought 2 football kits online with sportsDirect, one of them with a players name and number.
This is the main customer services helpline for Sports Direct so you should call this number if you want to get a refund for a product that you have purchased from them, to ask about stock availability and to provide feedback to Sports Direct. People who have taken things back to stores as faulty still have problems getting any redress at all. She would not let me speak and had an awful manner about her. Put your complaint in writing first with latter before action mention the Consumer Rights Act 2015. Christmas Returns, Refunds and Exchanges Purchases made from Monday 5th November can be returned up until Saturday 26th January for a refund or exchange. In other bid stores they explain if you connotation return the item being bought , but when I mentioned this to deputy manger she said did you ask.
Other Ways of Contacting Sports Direct Unlike many large retailers Sports Direct do not operate a large number of telephone helplines for each department. Send them back where they came from. The item s must be in a sellable condition and a returns form should be enclosed in your parcel. For some reason the discount did not appear in the final transaction. Sports Direct do not specify an opening time for their 0344 245 9230 helpline however it is safe to assume that it will operate at fairly similar times to their stores.
Contact Sports Direct Customer Service Sports Direct is committed to providing their customers with superior services and products. There website states Q I Have Received The Wrong Item s? You found the answer already. To cut a long story short Ordered a pair of trainers from sports Direct. I bought or walking sandles for holiday. Returns policies should be transparent. It is misleading for anyone that that does not know their legal consumer rights. You just put them in the post.
Sports Direct Gift Cards Phone a dedicated Sports Direct Gift Card advisor by calling their contact number 0344 245 9230. I said that I was told that I could bering them back but according to the manager I am a liar. Of course I have a receipt, why cant they refund back onto a card? I'll never deal with them again, they have terrible reviews for being useless when there is a problem. The shop cant issue you arefund, as you would have paid for them by card, so the refund must go back onto your card, plus you dont have a receipt, so you could have been shoplifting, and then try to get the money for them To cut a long story short Ordered a pair of trainers from sports Direct. Today is 19 November and the package even not has been send as per tracking info.
All I get are vague responses about not being able to amend or cancel orders not what! Honestly it's not about the money it's about what's right. She was offered an exchange for a like for like bag or a credit note on a gift card to the value of the bag. If a full refund including the original delivery costs is required, we need to be informed fourteen 14 days after the receipt of the order. I am not giving up till I get my money back even it means taking them to court. Please take care when opening and leave labels attached. I ordered, payed, received confirmation email and then another email saying wetsuit was out of stock. The delivery date came and only the helmet arrived.
Fair enough, I thought maybe it is to follow. Ordered a product on line for a birthday present and it arrived with a store security tag attached the magnetic pin type. All my shirts are size M and they do feet me perfectly. When you purchase anything online at SportsDirect. You will be kept informed during this process.
You can call this general enquiries helpline to track a Sports Direct order, change an order, change your delivery time or cancel an online order. I would not have purchased the other items without the wetsuit so I wanted to cancel the order. Just because they have a store near by does not mean that you can take something back there because you choose to. I was very impressed with them. We spoke to manager Andy in sunderland who was very helpful in trying to help us, however even he has struggled to get this resolved from your customer services. I ordered off season so got everything very cheap I had no problems with them all at.